Frequently Asked Questions


Please ensure you have read what you should expect from your experience day on our 'What to Expect' page which should answer most of your questions.


However a few of the regular questions we receive via social media and email are answered below. For more information on any of the issues raised below or if you have a new question not covered here please contact us.




Where are you located?
We are located on the border of Hertfordshire & Essex, in High Wych. You can find us on google here, or you can use a satnav with the postcode CM21 0JE. You can also find us on Waze by searching for "Skill at Arms Sawbridgeworth".


Is there parking available
Yes, Parking is available, but is limited. Please keep this in mind when arranging travel.


Can I bring family members/friends to watch?
Parking is limited as is space on the ranges at the venues we use, but a few spectators are allowed to stand behind the range in the safety areas. Hearing protection is not mandatory for spectators but safety glasses are, and spectators will have to provide their own.


Are there any age limitations?
You can find details of restrictions and advisory age ranges on each of the information pages by clicking here. We recommend that our rifle shooting experiences are suitable for guests aged 14+ with the exception of our Junior experiences, which are aimed at guests aged 8-14. We have recommended ages in place as size and weight of the rifles for that particular experienece may not be suitable for guests younger that the specified age. Please contact us if you have any questions about limitations.


Are we allowed to take photos on the ranges?
Yes, so long are you are safe and follow the Range Officers' rules. Please remember to tag Skill at Arms on any photos you post!


Where can I see the high scores?
You can find the top 10 leader boards on our Gallery page here. If you can't see your name, just send us an message and we will let you know what place you are in comparison!


Is lunch offered on the range?
Unless otherwise specified, I am afraid that we do not offer food or drinks at this time. There are plenty of stores within a 10 minute drive from the venue which you can pick up some resources from before or after your experience.


Where can I see reviews of Skill at Arms?
Please head on over to the 'Reviews' page where you will find links to our Trip Advisor and Facebook reviews.


I have never shot a gun before, can I still come?
Yes, there is a first time for everything, and you will be in good hands! We offer expert tuition by fully trained instructors at all of our experiences. The Rifle Shooting Experience is perfect for beginners, and hosts a variety of different shooting styles to give you a comfortable overview on rifle shooting.



Do you sell rifles/ammunition?
No, we do not sell rifles or ammunition at Skill at Arms. Any extra ammunition that you have purchased on an experience must be used up there and then, or returned to the range officer. Leaving the site with either firearms or ammunition in your possession is an offence with stiff penalties under UK Law.


Can I bring my own rifle?
No. All our firearms are inspected regularly to ensure they are safe to use and we cannot be held responsible for any possible incidents with air rifles/pistols or firearms that we have not checked or maintained ourselves.


Is this legal?
Short answer is Yes. We do not condone or entertain any illegal activity especially with firearms, this is our livelihood as well as our hobby. We fully comply with the relevant UK firearms legislation and we are fully insured to cover our liability should anything untoward happen.


Do you use real firearms or blank firing/airsoft replicas?
Real firearms. All our rifles are live fire 'real' firearms. They are adapted or built to fire the 22 Long Rifle cartridge making them UK legal.


Are the machine-guns fully automatic?
No. Full-auto fire is not generally legal in the UK and as such all our firearms are single-shot or semi-auto. Full-auto, while fun, is not conducive to accurate shooting and the ammunition costs can get high.



How can I book one of the experience days?
To book your experience day, head on over to our Booking page.


I'm having trouble using the booking system.
Please take a look at this document to see if it helps you. If you are still having problems, please contact us and we will assist as much as possible.


Where can I find more information on your different experiences?
You can find more information about each of the experiences on the 'What to Expect' page, or you can head on over to each individual page here:
Rifle Shooting Experiences
Extended Experiences
Historic WWII Experiences


Do you offer discount coupons?
We will sometimes post offers and discounts on our Facebook and Instagram pages. Make sure you 'Like' and follow us to keep up to date with any offers and competitions!


My child is under 14 - can they still shoot?
The rifles can be large and heavy for some children under the age of 14, and we only impose this restriction for the safety and comfort of the experience. However, if you contact us before you book, we can discuss this and work out if we believe your child will be okay with the rifles that we use.


I want to book a team building day for my employees, do you offer this?
Yes, we welcome corporate and private experience days and we can tailor the experiences to your needs. Please Contact us so we can get started!


Can I buy gift vouchers for the Skill at Arms Experiences?
You can purchase vouchers on our Gift Vouchers page.



Where can I buy vouchers for your experience days?
You can purchase vouchers on our Gift Vouchers page.


I would like to buy multiple vouchers, is this something that you offer?
Yes, we can accommodate multiple vouchers, and custom vouchers should they be required. Please email the voucher team at with your details, and they will assist you with your custom voucher order.


My gift voucher is about to expire - can I book now for an experience after the expiry date?
Yes - you can! So long as you place your booking before the expiry date of the voucher, the experience date can be for anytime in the future (before or after the expiry date).


My voucher has expired. Can I get a refund?
Sadly not. Once your voucher has expired, it is no longer valid and should be disposed of. Most vouchers will last for 12 months so you should have more than enough time to book in your experience. You can purchase new vouchers on our Gift Voucher page.


Where can I find the T&C's for Gift Vouchers?
You can view/download our Gift Voucher T&Cs as a PDF document by clicking here.



If you have not found the answer to your question above, please send us a message where we will endeavour to answer your question as soon as possible. Alternatively you can send us a message on our Facebook Page for a more prompt response.